The FunRaisers Privacy Policy

Effective Date: 16/05/24

The FunRaisers (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website (thefunraisers.co.uk). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

Information We Collect:

We may collect the following information from you:

• Contact Information:Name, email address, phone number (optional)
• Demographic Information:Postcode, preferences, interests (optional)
• Children’s Information:Names and class names (for personalised products) – with parental consent
• Order Information:Billing and shipping details
• Survey and Feedback Information:Responses to surveys and feedback forms

How We Collect Information:

We collect information through various methods:

• Directly from You:When you place orders, create accounts, subscribe to services, or contact us.
• Automatically:Cookies and similar technologies collect data about your browsing activity on our website. For details, please see our Cookie Policy.
• Third-Party Sources:We may receive limited data from analytics and advertising providers (e.g., Google, Facebook) outside the EU.

How We Use Your Information:

We use your information for the following purposes:

• Fulfill orders and provide customer service
• Manage your account and preferences
• Send marketing communications (with your consent)
• Improve our Website and services
• Comply with legal and regulatory obligations.

Legal Basis for Processing:

We process your information based on the following legal grounds:

• Contract:To fulfill our contractual obligations with you (e.g., order processing)
• Legitimate Interest:To improve our Website and services, prevent fraud, and send marketing communications (you can opt-out)
• Consent:For specific purposes, like sending marketing emails (you can withdraw consent)

Sharing Your Information:

We may share your information with third-party service providers who help us operate our business (e.g., printers, payment processors). We require these providers to maintain the confidentiality of your information.

We will not share your information with any company outside the FunRaisers group for marketing purposes.

Data Retention:

We will retain your information for as long as necessary to fulfil the purposes outlined above, unless a longer retention period is required by law. We store children’s names and class names until the end of the academic year they were submitted.

Security:

We have implemented security measures to protect your information from unauthorised access, use, disclosure, alteration, or destruction. However, no website can guarantee complete security.

International Transfers:

We currently do not transfer your information outside the European Economic Area (EEA).

Your Rights:

Under data protection laws, you have certain rights regarding your personal information:

• Access:Request a copy of your information.
• Rectification:Correct any inaccurate information.
• Erasure:Request deletion of your information (subject to legal exceptions).
• Restriction:Request limitations on the processing of your information.
• Objection:Object to the processing of your information.
• Data Portability:Request a transfer of your information to another party.
• Withdrawal of Consent:Withdraw your consent for processing your information.

To exercise these rights, please contact us at [insert contact information].

Children’s Privacy:

We are particularly committed to protecting the privacy of children. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. We will remove the information from our records.

Links to Other Websites:

Our Website may contain links to other websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any website you visit.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on this page. We encourage you to review this Privacy Policy periodically.

Contact Us:

If you have any questions about this Privacy Policy, please contact us info@thefunraisers.co.uk.